Shop Manager

Why Join This Company?

This well-established, family-owned company has proudly served the region for over 50 years. Known for reliability, professionalism, and exceptional customer service, the company has built a strong reputation as a trusted leader in their industry.

The organization continues to grow while maintaining the family-oriented culture and operational values that have been the foundation of its long-term success. This is an opportunity to join a stable, respected company where leadership, teamwork, customer service, and operational excellence are highly valued.

What Sets This Company Apart:

• Family-owned culture with supportive leadership

• Growth and advancement opportunities

• Fast-paced, team-oriented operations environment

• Opportunity to make a direct impact on operations for this business

• Competitive compensation package

What You’ll Do

• Oversee daily repair shop operations and service department performance

• Serve as the primary point of contact for customers regarding vehicle repairs and maintenance

• Manage shop personnel, workflow, scheduling, and productivity

• Conduct vehicle inspections and identify service recommendations

• Ensure customers receive accurate repair recommendations and exceptional service

• Monitor shop efficiency, technician productivity, and repair quality

• Maintain strong relationships with customers, vendors, and internal teams

• Promote safety standards, operational excellence, and a positive team culture

• Support profitability, customer retention, and continuous process improvement

Minimum Qualifications Required

• Previous experience managing an automotive, diesel, fleet maintenance, or repair shop operation

• Leadership experience supervising technicians, service advisors, or shop personnel

• Strong customer service and relationship management skills

• Experience overseeing shop workflow, scheduling, and productivity

• Ability to lead teams in a fast-paced service environment

• Strong communication, organizational, and problem-solving skills

• Professional and customer-focused approach

About the Company

This family-owned organization has spent decades building a reputation for dependable service, operational excellence, and customer commitment throughout the region. Candidates seeking long-term stability, leadership opportunities, and the ability to make a meaningful operational impact within a respected transportation organization are encouraged to apply.